General inquiry
Product questions or topics that do not fit another category.
Helpful to include: Brief context and your preferred follow-up email.
contact@rulecerta.com
Contact RuleCerta
Choose the right channel for your question.
Select a category below. We route general questions, customer support, privacy, security, and integration inquiries to the correct mailbox.
Default general channel: contact@rulecerta.com
Existing customer / Product help
Signed-in customers with product, account, or workspace issues.
Helpful to include: Account email, workspace name/id if relevant, and what you were trying to do.
support@rulecerta.com
Privacy / Data rights
Access, correction, export, or other privacy questions.
Helpful to include: Account email and the right you want to exercise.
privacy@rulecerta.com
Account / Data deletion
Requests to delete an account or workspace data.
Helpful to include: Account email, scope (account vs workspace), and ownership confirmation details.
privacy@rulecerta.com
Security vulnerability
Responsible disclosure of security issues in RuleCerta systems.
Helpful to include: Steps to reproduce, impact, and affected URLs. No exploitation beyond validation.
security@rulecerta.com
Integrations / ConnectWise
Integration and connector inquiries for ConnectWise PSA.
Helpful to include: Integration intent, environment type, and whether you need read-only connector guidance.
integrations@rulecerta.com
Never send passwords, connector private keys, API secrets, or one-time codes by email.